Navigating Honolulu Airport (HNL) and planning your transportation is a crucial part of starting your Hawaiian adventure. For many travelers, car rental offers the ultimate freedom to explore Oahu at their own pace. Honolulu Airport provides convenient car rental services, both directly at the airport and through off-site providers. This guide will help you understand your car rental options at Honolulu Airport, ensuring a smooth transition from your flight to the open road.
On-Airport Car Rental at Honolulu Airport (CONRAC)
Honolulu Airport streamlines the car rental process with its state-of-the-art Consolidated Rent-A-Car (CONRAC) facility. This five-story building conveniently houses ten major car rental companies under one roof. Located directly across Terminal 2, the CONRAC is easily accessible for arriving passengers. If you land at Terminal 2 and collect your baggage at Claims 26 or 31, you can simply walk across to the facility entrances. Passengers arriving at other terminals can utilize the efficient shuttle service to reach the CONRAC.
Upon arrival at the CONRAC, proceed to Level 2 to find the counters for all on-airport rental companies.
CONRAC Directory Sign at Honolulu Airport
On-Airport Rental Car Companies Contact Information
The CONRAC hosts a variety of well-known car rental brands, offering a wide selection of vehicles to suit your needs. Below is a list of on-airport companies with their contact details and lost and found information:
| Rental Car Company | Phone Contact | Lost and Found Link |
|---|---|---|
| Alamo | 844-913-0736 | Alamo Lost and Found |
| Avis | 808-834-5536 | Avis Lost and Found |
| Budget | 808-836-1700 | Budget Lost & Found |
| Dollar | 866-434-2226 | Dollar Lost and Found |
| Enterprise | 844-913-0737 | Enterprise Lost and Found |
| Hertz | 808-837-7100 | Hertz Lost and Found |
| National | 844-913-0738 | National Lost and Found |
| Payless | 808-836-1700 | Payless Lost and Found |
| Thrifty | 877-283-0898 | Thrifty Lost and Found |
| Sixt | 808-650-2007 | Sixt Lost and Found |
Shuttle Service and Operating Hours
Shuttle bus service to the CONRAC is available during its operational hours, from 4:00 AM to midnight daily. However, individual car rental company business hours may vary. It is recommended to contact your chosen provider directly to confirm their specific operating hours and ensure a smooth pick-up or drop-off experience.
Off-Airport Car Rental at Honolulu Airport
In addition to the on-airport options, Honolulu Airport also accommodates off-airport car rental companies. If you have arranged a rental with an off-airport provider, proceed to the PRE-ARRANGED 4 pick-up area located on the ground level of the CONRAC, on the west end. Pick-up for off-airport rentals is situated along the blue and white curb in this designated area. Remember that pre-arrangement with your chosen off-airport car rental company is mandatory for pick-up at this location.
Getting to the Car Rental Facility from Airport Terminals
Navigating to the car rental facility is straightforward from all terminals at Honolulu Airport.
From Arriving Terminals to CONRAC
- Terminal 1: Head to the ground level median (blue & white curb) located across from the middle elevators/escalators, situated between Baggage Claim 8 and Baggage Claim 9. This is the designated shuttle pick-up point for Terminal 1 passengers heading to the CONRAC.
- Terminal 2: For passengers arriving at Terminal 2 Baggage Claims 19-31, the CONRAC is within easy walking distance, directly across from Baggage Claims 26 and 31. For those at Baggage Claims 16-18 and Terminal 2 International Arrivals, the shuttle pick-up is on the ground level median (blue & white curb) across from Baggage Claim 18.
- Terminal 3: Shuttle pick-up for Terminal 3 is located outside the terminal building. Follow signs for ground transportation and car rental shuttles.
From CONRAC to Departing Terminals
When returning your rental car and heading to your departing terminal, shuttle service is available from the Ground Floor of the CONRAC, near the Central Elevator. This convenient service will transport you directly to your departure terminal.
Choosing the right car rental at Honolulu Airport depends on your preferences and travel plans. Whether you opt for the convenience of an on-airport rental or explore off-airport options, planning ahead will ensure a seamless start to your Hawaiian vacation.
