Apple Care Customer Service: Your Guide to Contacting Apple Support

Experiencing issues with your Apple device or software? Getting in touch with Apple Care Customer Service is straightforward and offers multiple avenues for support. Whether you prefer online assistance, a quick chat, or speaking directly to a representative, Apple provides various options to ensure you receive the help you need. This guide will walk you through the different ways you can contact Apple Care customer service to resolve your queries efficiently.

Get Immediate Online Support

For many common issues, Apple’s online support portal is an excellent first step. It allows you to initiate a support request by providing details about your problem, and Apple will guide you towards the most appropriate solution. This method is often the quickest way to find answers and resolve issues independently or connect with support if needed.

Start your support request

Chat Directly with Apple Support

If you need real-time assistance but prefer text-based communication, Apple’s chat support is readily available. You can initiate a chat session directly from your device through the Messages app, allowing for seamless communication and problem-solving without needing to make a phone call. This is particularly convenient for quick questions or when you need step-by-step guidance.

Chat now

Contact Apple Care Customer Service by Phone

For more complex issues or when you prefer speaking with a live agent, contacting Apple Care Customer Service by phone is a reliable option. Apple provides dedicated phone numbers for various regions and countries around the globe. Below is a comprehensive list to help you find the correct number for your location.

Phone Numbers for United States and Canada

United States

1-800-275-2273

Get technical support for Apple’s Accessibility features

Connect with American Sign Language support

Support for education customers: 1-800-800-2775

Support for Apple Business Manager: 1-866-902-7144

Apple Cash and person-to-person payments: 1-877-233-8552

Canada

1-800-263-3394

Connect with American Sign Language support (English)

Connect with American Sign Language support (French)

Phone Numbers for Latin America and the Caribbean

Brazil

0800-761-0880

Chile

800 380230

Mexico

001-866-676-5682

Phone Numbers for Europe

Austria

0800 220325

Belgium

0800 80 404 (French)

0800 80 407 (Dutch)

Bulgaria

00800 6002 7753

Croatia

0800 222 427

Cyprus

800 92433

Czech Republic

800 700527

Denmark

80249625

Estonia

8000 044333

Finland

0800 96372

France¹

0805 540 003

DROM-COM: 0170917654

Connect with Langue des signes française support

Germany

0800 6645 451

Connect with German Sign Language support

Greece^1,2

00800 4414 5417

21 0300 9960

Hungary

06 80 983 435

Ireland

1800 804 062

Italy

800915904

Connect with Italian Sign Language support

Latvia

800 03251

Liechtenstein

0800 00 1853

Lithuania

(8-800) 30772

Luxembourg

800 24550

Malta

800 62072

Monaco

(33) 0805 540 003

Netherlands

0800 0201581

Norway¹

240 55133

Poland²

00800 4411875

Portugal^1,2

800207983

Romania

0800 400138

Russia³

8 800 555 6734

San Marino

800915904

Slovakia

0800 178661

Slovenia

0800 80321

Spain

900812703

Connect with Spanish Sign Language support

Sweden

020 100 529

Switzerland²

0800 00 1853

Türkiye²

00800 4488 29878

0216 282 1622

Ukraine¹

0800 509 382

044 225 0447

United Kingdom

0800 107 6285

Get technical support for Apple’s Accessibility features

Connect with British Sign Language support

Phone Numbers for Africa

Egypt²

0800 000 0888

Mayotte

0170917654

South Africa²

0800 444 426

Phone Numbers for Asia Pacific

Australia¹

(61) 1-300-321-456

Get technical support for Apple’s Accessibility features

Connect with Australian Sign Language support

Brunei⁴

801-4384

China mainland¹

400-666-8800

Get technical support for Apple’s Accessibility features

Fiji

(61) 1-300-321-456

French Polynesia

0170917654

Guam

1-800-865-0853

Hong Kong¹

(852) 2112-0099

India^1,2

0008001009009

Indonesia

0800-1-027753

Japan¹

Within Japan: 0120-277-535

Outside Japan: (81) 3-6365-4705

Connect with Japanese Sign Language support

Macao¹

(853) 6262-1631

Malaysia⁵

1-800 803 638

New Caledonia

0170917654

New Zealand

0800 1 27753

Pakistan^1,2

Dial 00800 01001 first, then dial 800 361 0479

Papua New Guinea

(61) 1-300-321-456

Philippines²

1-800-1441-0234 (PLDT and Smart Communications)

1-800-8908-8277 (Globe)

Singapore¹

Within Singapore: 800-186-1087

Outside Singapore: (65) 6972-5171

South Korea²

080 333 4000

Connect with Korean Sign Language support

Taiwan

0800-095-988

Thailand

Within Thailand: 1800 019 900

Tonga⁶

(65) 6972-5171

Vanuatu⁶

(61) 1-300-321-456

Vietnam

1800 1127

Phone Numbers for Middle East

Bahrain²

80081552

Israel^1,2

1809344329

033762915

Jordan²

080023120

Kuwait²

22282292

Lebanon²

Dial 01 426 801 first, then dial 8552789177

Oman¹

80077471

Qatar²

00800100356

Saudi Arabia²

800844 9724 (STC)

800850 0032 (Zain and Mobily)

United Arab Emirates²

8000 444 0407

What if Your Country Isn’t Listed?

If you cannot find your country or region in the provided lists, Apple offers a tool to help you locate support options specific to your location.

To find support options, choose your country or region

Sales and Product Inquiries

For questions related to purchasing Apple products or general product inquiries, Apple has a separate contact portal dedicated to sales and product information.

Contact Apple for sales and product inquiries

Important Notes Regarding Phone Support:

• Phone numbers listed are generally intended to be dialed from within the specified country or region.
• Telephone numbers are subject to change, it’s always recommended to verify on the official Apple Support website for the most up-to-date information.
• ¹ Local and national telephone rates may apply.
• ² Calling a toll-free number from a mobile phone might incur charges and accessibility can vary based on mobile network providers. Contact your provider for details.
• ³ For Russia, PSTN local rates apply to Moscow, and national rates for other regions. Service limitations apply to the Crimea Region.
• ⁴ Free phone technical support number for Brunei is not accessible by mobile phone.
• ⁵ For Malaysia, payment and refund inquiries may involve sharing your contact details and order information with a vendor for e-invoice generation.
• ⁶ For Tonga and Vanuatu, customers will be charged international direct dialing (IDD) rates.