Samsung Care Plus offers a comprehensive protection plan designed to safeguard your Samsung devices. This service combines both insurance and a service contract to provide extensive coverage for your peace of mind. When you opt for Samsung Care Plus, whether through monthly payments for continuous coverage or a one-time payment for two years of protection (excluding NY), you agree to the full terms and conditions of the plan. By sharing your email with Samsung or its partners, you consent to electronic communication regarding your plan.
What is Samsung Care+?
Samsung Care Plus is uniquely structured as a combination of an insurance plan and a service contract. The insurance component is underwritten by Technology Insurance Company, Inc., located in New York, and is administered by Servify (US) Inc., a licensed agent of Technology Insurance Company, operating from Seattle. In California, Servify operates as Servify Device Insurance Solutions, managing the insurance plan. For the service contract aspect, Northcoast Warranty Services, Inc., based in Cleveland, is the obligated company in most states and the District of Columbia, with the exception of Florida. In Florida, Technology Insurance Company is also the obligated party for the service contract. Servify administers this service contract across all regions.
Extensive Coverage and Repair Services
Samsung Care Plus provides a range of repair services, including the convenience of same-day screen repairs for eligible devices in selected locations. Availability of repair options is subject to factors such as claim approval timing, part availability, technician accessibility, and your location. Cracked screen repairs are offered at no cost per claim under plans that include Theft and Loss coverage. For standard Care+ plans, a minimal service fee of $29 per cracked screen repair claim applies. It’s important to note that limitations and exclusions are part of the plan, and you should consult the terms and conditions for complete details on coverage.
Unlimited Damage and Deductible Information
With Samsung Care Plus, you benefit from unlimited accidental damage from handling coverage. While some restrictions may apply and repair eligibility can change, this feature provides significant protection against unexpected incidents. Unlimited battery repairs are also included, contingent upon a diagnostic test confirming the battery capacity is at or below 79%. Service fees might be applicable depending on the repair type. Furthermore, the plan covers unlimited claims for mechanical failures, ensuring your device is protected from operational issues as well. A deductible ranging from $99 to $199 is applied based on your specific device model. When a claim is fulfilled, you may receive a new or refurbished product. In situations where the exact make and model are unavailable, a comparable model will be provided as a substitute. For a comprehensive understanding of these details, please refer to the complete terms and conditions of your Samsung Care Plus plan.
In summary, Samsung Care Plus delivers a robust protection solution for your Samsung devices, encompassing various potential damages and malfunctions. For detailed information regarding your coverage, always refer to the specific terms and conditions of your plan.
