When searching for “Skin Care Near Me,” it’s essential to find a provider that not only meets your skin health needs but also respects your rights and ensures equal access for everyone. At Keller Skin Care, we are committed to providing exceptional dermatological services to all individuals, regardless of race, color, national origin, age, disability, or sex. Our dedication to inclusivity is at the heart of our practice, ensuring a welcoming and equitable environment for every patient seeking skin care solutions in their locality.
Our Commitment to Non-Discrimination
Keller Skin Care strictly adheres to all applicable Federal civil rights laws. We firmly believe in treating every individual with dignity and respect. Discrimination based on race, color, national origin, age, disability, or sex is not tolerated at our clinic. This commitment means we do not exclude people or treat them differently based on these protected characteristics. We strive to create a space where everyone feels comfortable and confident in receiving the highest quality skin care.
Ensuring Equal Access for People with Disabilities
Accessibility is a priority at Keller Skin Care. We understand the importance of effective communication and strive to eliminate barriers for patients with disabilities. To ensure seamless communication, we provide the following free aids and services:
- Qualified Sign Language Interpreters: We offer professional sign language interpreters to facilitate clear and accurate communication between our staff and patients who are deaf or hard of hearing.
- Accessible Information Formats: We provide written information in various accessible formats, including large print, audio versions, and accessible electronic formats. If you require information in a specific format, please let us know, and we will gladly accommodate your needs.
Language Assistance Services for Non-English Speakers
Keller Skin Care is dedicated to serving our diverse community. We recognize that language barriers can sometimes hinder access to quality health care. Therefore, we offer free language assistance services to individuals whose primary language is not English. These services include:
- Qualified Interpreters: We provide access to qualified interpreters to ensure effective communication between our healthcare providers and patients who speak languages other than English.
- Information in Multiple Languages: We make efforts to provide important information in multiple languages to enhance understanding and ensure that all patients can access crucial details about their care.
Your Right to Voice Concerns: Filing a Grievance
If you believe that Keller Skin Care has failed to provide the necessary services to ensure equal access or has discriminated against you in any way based on race, color, national origin, age, disability, or sex, you have the right to file a grievance.
You can submit your grievance to our Office Manager, Amy Romo. She is available to assist you with the process and ensure your concerns are addressed. You can reach Amy Romo through the following channels:
- In Person or by Mail: 6051 N Eagle Rd, Boise, ID 83713
- Phone: 208-939-6227
- Fax: 208-939-6442
- Email: [email protected]
Amy Romo is committed to helping you file your grievance and ensuring a fair and thorough review of your concerns.
Filing a Civil Rights Complaint
In addition to our internal grievance process, you also have the right to file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. You can file a complaint electronically through their online portal or by mail or phone:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
- Phone: 1-800-368-1019, 800-537-7697 (TDD)
- Online Complaint Portal: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
- Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html
At Keller Skin Care, we are dedicated to providing accessible and inclusive “skin care near me”. We encourage you to contact us to experience our commitment to quality, respect, and equal access for all. Your skin health and your rights are our priorities.
