Starting an adult day care in Virginia requires navigating the licensing process through the Virginia Department of Social Services (VDSS). The VDSS Division of Licensing Programs (DOLP) streamlines this process with a user-friendly online system called the Virginia Enterprise Licensing Application (VELA). This guide will walk you through applying for your adult day care license using VELA, ensuring a smooth and efficient experience.
The online application via VELA consists of four straightforward steps designed to simplify the process for prospective adult day care providers:
- Document Preparation: Begin by gathering all necessary documents for upload into VELA. It is advisable to review the comprehensive list of required application forms to ensure you have everything prepared before starting the online application. This proactive step will save you time and prevent delays in your application process.
- Resource Review: Familiarize yourself with the VELA system by utilizing the self-help resources available. Access the VELA Quick Reference Guides and Instructional Videos. These resources are invaluable for understanding the system and navigating the application process effectively.
- VELA Access: Once prepared, access the Virginia Enterprise Licensing Application. It’s recommended to bookmark the VELA link for easy access, as you can save progress and make necessary changes before final submission. Remember, once submitted, application data cannot be altered.
- Account Registration and Application: Register for an account on the VELA provider portal. This portal is your central hub for completing and managing your adult day care license application. Within the portal, you will find further self-help resources under the Quick Reference Guides tab to assist you at each step.
For technical assistance with VELA or the application process, you can reach out via email to [email protected]. The VDSS also provides Virginia Relay services to support individuals with communication needs. Contact Virginia Relay using the provided TTY, Voice, Captioned Telephone, Speech-to-Speech, Visually Assisted Speech-to-Speech, or Spanish lines for assistance.
While online application via VELA is highly encouraged for efficiency, paper applications are still accepted. You can find the necessary application forms through the provided resources. Furthermore, attending a pre-application orientation session is highly recommended. These sessions offer valuable insights into the licensing regulations, application process, and approvals required from other state agencies, specifically relevant to operating Adult Day Cares. To register for an orientation, contact your local Licensing field office. These orientations are particularly beneficial for those new to adult day care licensing and operation in Virginia.
