Welcome to your comprehensive resource for Animal Care And Control services. We are dedicated to ensuring the safety and well-being of both residents and animals in our community. This page provides essential information, updates, and resources regarding animal care and control, helping you stay informed and take responsible action.
| Visit Us: | Hours of Operation: | Important Dates to Remember in 2025: |
|---|---|---|
| Main Shelter: 8315 Byrum Drive Charlotte, NC 28217 Monday – Friday: 11:00 AM – 7:00 PM Saturday & Sunday: 11:00 AM – 5:00 PM Satellite Shelter: 2700 Toomey Avenue Charlotte, NC 28203 Open 7 days a week: 9:00 AM – 5:00 PM | Shelter Hours: Main Shelter: Weekdays and Weekends as listed Satellite Shelter: Every day from 9 AM to 5 PM | Holiday Closures 2025: January 20, April 18, May 26, June 19, July 4, September 1, November 11, November 27 & 28, December 25 & 26 |
Connect With Us: Stay updated by following us on social media! Facebook X Instagram YouTube
Scam Alert: Protect Yourself from Fraudulent Calls
We have received reports of scammers targeting pet owners who have unfortunately lost their beloved animals. These individuals are falsely representing themselves as Animal Care & Control (ACC) staff. They claim your pet is at our shelter and urgently requires medical treatment, then demand immediate payment over the phone, requesting credit card or electronic payment details.
Key Information to Remember:
- Animal Care & Control will never ask for any form of payment over the phone.
- To reclaim your lost pet, you must visit our shelter in person.
If you receive a suspicious call like this, hang up immediately! Then, please contact 311 or (704) 336-7600 to reach the official ACC Call Center. Our team can connect you with a supervisor who can provide further assistance and verify any information you may need.
Winter Pet Safety Tips
With winter weather approaching, it’s crucial to take extra precautions to ensure your pet’s safety and comfort. For detailed guidance, please refer to our Winter Safety Tips page, which offers valuable advice on protecting your animals during cold weather.
Important Event Update: Dog Days of Winter Cancelled
Please note: The “Dog Days of Winter” event, originally scheduled for February 15, 2025, from 10:00 AM to 4:00 PM, has been cancelled due to inclement weather conditions. We apologize for any inconvenience and look forward to seeing you at future events.
Drive-Thru Rabies Vaccine Clinic: Keep Your Pets Protected!
Announcing our upcoming Drive-Thru Rabies Vaccine Clinic! Ensuring your pets are vaccinated against rabies is not only vital for their health but also a legal requirement. Our drive-thru clinic offers a fast, convenient, and free way to protect your furry friends. No appointments are needed – simply drive through! We will be administering 1-year rabies vaccines. For the safety of everyone, please keep your pets securely inside your vehicle while at the clinic. Make sure to arrive and be in line by 10:45 AM, as we cannot accommodate additional residents after this time.
Who: Open to all residents of Mecklenburg County
What: Free Rabies Vaccine Clinic for pets
When: Saturday, March 8, 2025, from 8:00 AM to 10:45 AM
Where: 2725 Beam Rd., Charlotte, NC 28217 (Conveniently located just 3.3 miles from ACC)
Shelter Kennel Update: Dog Statistics as of February 10th
Here is our latest update on the dogs currently under our care, as of February 10th:
Total Dogs in Care: 435 (previously 439 on February 3rd)
- In Shelter: 187 (down from 193 on February 3rd)
- In Foster Care: 207 (slightly decreased from 208 on February 3rd)
- On Staycation: 43 (increased from 38 on February 3rd)
Available Kennel Space:
- Lost Dog Area: 4 kennels available (increased from 8 on February 3rd)
- Adoption Dog Area: 14 kennels available (significantly increased from 5 on February 3rd)
Explore Our Services and Resources
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Adoption Programs
Find your perfect companion! Browse adoptable pets currently in our shelter and with rescue partners. >>
](https://www.charlottenc.gov/cmpd/Animal-Care-and-Control/Adoption-Programs)
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Lost & Found Pets
Guidance and steps to take if you’ve lost your pet or found a roaming animal. >>
](https://www.charlottenc.gov/cmpd/Animal-Care-and-Control/LostFound)
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Comprehensive Services
Learn about our wide range of services including free rabies vaccines, spay/neuter clinics, animal law enforcement, and more. >>
](https://www.charlottenc.gov/cmpd/Animal-Care-and-Control/Services)
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Resources for Pet Owners
Access our resource library for free and low-cost services, community cat information, pet safety tips, and wildlife guidance. >>
](https://www.charlottenc.gov/cmpd/Animal-Care-and-Control/Resources)
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Volunteer & Foster Opportunities
Join our team! Discover how you can volunteer at the shelter or become a foster parent and make a difference in an animal’s life. >>
](https://www.charlottenc.gov/cmpd/Animal-Care-and-Control/Volunteer-and-Foster)
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Donate to Animal Care
Support our vital programs! Find out how your monetary or supply donations can help us continue our work. >>
](https://www.charlottenc.gov/cmpd/Animal-Care-and-Control/Donate)
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About Animal Care & Control
Get to know us! Learn about our mission, team, job opportunities, and our role as the municipal shelter for Charlotte and Mecklenburg County. >>
](https://www.charlottenc.gov/cmpd/Animal-Care-and-Control/About-Us)
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Animal Shelter Statistics
Review detailed statistics about our shelter’s intake, outcomes, and operations. >>
](https://www.charlottenc.gov/cmpd/Animal-Care-and-Control/ACC-Stats)
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ACC Newsroom
Stay informed with the latest news, media releases, and public information from Animal Care and Control.
](https://www.charlottenc.gov/cmpd/Animal-Care-and-Control/ACC-Newsroom)
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