Managing your health effectively includes staying informed about your lab results. At Avance Care, we are committed to providing you with the highest standards of care, which includes ensuring you have convenient access to your health information. Understanding how you receive and can view your lab results is an important part of this process. We utilize the Avance Care Patient Portal to streamline this communication and empower you to take a proactive role in your healthcare journey.
For any abnormal lab results, our dedicated staff will promptly contact you to schedule a follow-up appointment with your doctor. This crucial step allows for a comprehensive discussion about your results, giving you the opportunity to ask questions and enabling your doctor to recommend any necessary further testing or follow-up actions. This personalized consultation is vital for your health and cannot be effectively replaced by phone calls or emails. Therefore, our providers cannot discuss abnormal lab results via phone or email.
If you require routine blood work for managing chronic conditions such as high cholesterol, diabetes, high blood pressure, or hypothyroidism, please ensure your blood work is done at least two days prior to your scheduled appointment. This allows your doctor to review your results beforehand and make the most of your consultation. Appointments may need to be rescheduled if required lab work is not completed in advance.
Did you know that you can easily view and even print your lab results online? Through the Avance Care Patient Portal, accessing your health information has never been easier. We encourage you to contact us to obtain your secure login credentials for the patient portal and begin viewing your lab work online. This innovative service is part of our ongoing commitment to provide convenient and accessible medical care.
For normal lab results, you will not receive a phone call. Instead, normal results are typically published to your Avance Care Patient Portal account within one week. You will receive an email notification once your normal lab results are available for viewing in the portal. Therefore, for routine tests, please monitor your Avance Care Patient Portal for results.
To summarize, you will be contacted by phone for any abnormal lab results that require a discussion with your provider. Otherwise, your results, once reviewed, will be readily available for you to access through your Avance Care Patient Portal. Please note that lab test results will only be visible in the portal after they have been received and reviewed by your healthcare provider. Embrace the convenience of the Avance Care Patient Portal for staying informed and engaged with your health management.
