The COVID-19 pandemic has touched countless lives, leaving many individuals and families grappling with unexpected challenges. If you or your loved ones have been affected by COVID-19, help is readily available through Care Connect Washington. By simply calling 1-833-453-0336, you can connect with a local care coordinator who will dedicate their time to understanding your unique situation and guide you towards valuable resources. These resources span a wide range of needs, including housing solutions, access to health insurance, childcare assistance, food support programs, and various other essential services. It’s important to note that the specific services offered may differ depending on your location within Washington State.
Initially launched in the early stages of the pandemic, Care Connect Washington played a crucial role in delivering food and essential support to individuals with COVID-19, enabling them to safely isolate at home. Now, the program has evolved to address the longer-term and more diverse needs of those impacted by the virus. This includes individuals experiencing persistent health issues stemming from COVID-19, often referred to as long COVID, as well as those who have faced job loss or financial instability due to the pandemic. Care Connect Washington is committed to assisting you in regaining your footing and navigating the path to recovery.
Care Connect Washington operates through a collaborative network comprising the Department of Health, nine regional hubs, and a dedicated team of over 100 local care coordinators serving communities throughout the state. This robust system strengthens communities by empowering individuals to achieve stability and improved well-being. Your local care coordinator will work closely with you, providing personalized assistance in applying for vital programs such as unemployment benefits, subsidized housing or childcare, food assistance programs like SNAP and WIC, and access to Apple Health, among others. Care Connect ensures you receive the necessary information in your preferred language, breaking down barriers to access and ensuring inclusivity.
Understanding Service Availability Across Washington State
Care Connect Washington extends its services to every corner of the state, ensuring that help is accessible to all residents affected by COVID-19, regardless of their location. To streamline service delivery and cater to the specific needs of different regions, Care Connect operates through a network of regional hubs. Below is a guide to identify the hub serving your county:
Eastern Washington Region
For residents in Adams, Ferry, Lincoln, Pend Oreille, Spokane, and Stevens counties, Better Health Together acts as the designated Care Connect Washington Hub.
King County
HealthierHere is the Care Connect Washington Hub dedicated to serving the residents of King County.
North Central Washington Region
Thriving Together NCW is the designated Care Connect Washington Hub for Chelan, Douglas, Grant, and Okanogan counties.
Northern Washington Region
Residents of Island, San Juan, Skagit, Snohomish, and Whatcom counties are served by the North Sound Accountable Community of Health, the Care Connect Washington Hub for this region.
Northwestern Washington Region
Olympic Community of Health provides care connect coordination services for individuals residing in Clallam, Jefferson, and Kitsap counties.
Pierce County
Elevate Health is the Care Connect Washington Hub responsible for Pierce County.
South Central Washington Region
Greater Health Now serves as the Care Connect Washington Hub for Kittitas, Walla Walla, Whitman, Columbia, Garfield, Asotin, Yakima, Benton, and Franklin counties.
Southwestern Washington Region
The Southwest Washington Accountable Community of Health (SWACH) is the Care Connect Washington Hub catering to Clark, Klickitat, and Skamania counties.
Western Washington Region
Cascade Pacific Action Alliance’s Community CarePort serves as the Care Connect Washington Hub for Cowlitz, Wahkiakum, Pacific, Grays Harbor, Mason, Thurston, and Lewis counties.
Frequently Asked Questions About Care Connect Washington
Am I eligible for Care Connect Washington services?
Eligibility for Care Connect Washington services is broad, encompassing anyone affected by COVID-19. This includes individuals currently experiencing COVID-19 symptoms or those who have recovered from the virus in the past. If COVID-19 has impacted your life or your family’s, you are encouraged to reach out.
To begin, simply call 1-833-453-0336. Language assistance is readily available to ensure clear and effective communication for everyone.
Upon calling, a local care coordinator will promptly contact you. They will take the time to thoroughly understand your specific needs and initiate the process of connecting you with relevant resources and services tailored to your situation.
What kind of support can Care Connect Washington provide?
Your dedicated local care coordinator will engage in a meaningful conversation with you to gain a comprehensive understanding of your unique circumstances and needs. Following this, they will leverage their extensive knowledge of local resources to identify and connect you with available support systems. This may include access to healthcare services, guidance on subsidized housing or childcare options, assistance with unemployment benefits applications, connection to food assistance programs, and much more. It is important to remember that the specific services accessible to you may vary depending on your region within Washington State. Care Connect Washington is committed to providing you with all the necessary information in your preferred language, ensuring seamless access to the support you require. Crucially, Care Connect services are provided to you completely free of charge.
How quickly can I expect to receive assistance?
Your regional care coordinator is dedicated to providing timely support. They will make every effort to offer assistance within 24 hours of receiving your referral, understanding the urgency often associated with these needs.
How will my personal information be protected?
Your privacy and confidentiality are paramount. Your care coordinator will initially confirm the information received from the call center and then proceed to inquire about your specific needs. Rest assured that any information you share with your care coordinator is treated with the utmost confidentiality. The dedicated professionals providing care connect coordination services, along with the Department of Health, will utilize this information solely to identify essential services that can benefit you. Your personal or private health information will not be shared with any unauthorized parties, ensuring your peace of mind and data security.
