Purchasing a new iPad Pro, along with accessories like the Magic Keyboard and Apple Pencil Pro, is a significant investment. Protecting these devices with AppleCare+ is a wise decision. It appears there can be some confusion regarding adding AppleCare+ to both your iPad and its accessories. This guide clarifies how to ensure all your new Apple gear is properly covered.
AppleCare+ for iPad generally allows you to cover not just your iPad, but also certain accessories used with it, such as the Apple Pencil and Apple-branded iPad keyboards. Typically, you can add AppleCare+ when you purchase your new iPad, either online or at an Apple Store.
To add AppleCare+ and ensure your accessories are included, follow these steps:
- Purchase at the Same Time: Ideally, buy your iPad, Magic Keyboard, and Apple Pencil Pro in the same transaction. When purchasing online at Apple.com, you will usually be offered the option to add AppleCare+ during the iPad configuration process. This is where you should be able to include accessories.
- Verify Coverage at Purchase: Whether buying online or in-store, carefully review your order summary before finalizing the purchase. It should clearly list the AppleCare+ coverage and specify which devices are included. If purchasing in-store, explicitly ask the Apple Specialist to confirm that both your Magic Keyboard and Apple Pencil Pro are added to the AppleCare+ plan with your iPad.
- Check Your Coverage After Purchase: After your purchase is complete, check your AppleCare+ coverage details. You can do this by going to
mysupport.apple.comand signing in with your Apple ID. Here, you should be able to see your devices and their AppleCare+ status. Verify that both your iPad and accessories are listed under the plan. - If Accessories Are Missing: If you find that your accessories are not listed on your AppleCare+ plan, contact Apple Support immediately. You can reach them online, through the Apple Support app, or by phone. Explain that you were told you could cover both accessories and need to have them added to your iPad’s AppleCare+ plan. Referencing Apple’s own AppleCare+ documentation on accessory coverage for iPads may be helpful.
It’s important to clarify with Apple directly if there’s any ambiguity or if you are told that only one accessory can be added. AppleCare+ for iPad is designed to cover both an Apple Pencil and an Apple-branded keyboard when purchased together. Persistence and clear communication with Apple Support should resolve any discrepancies and ensure your complete iPad setup is protected.
