Novant Health and GoHealth Urgent Care Partner to Expand Access to Convenient, Patient-Focused Care

WINSTON-SALEM, N.C.–GoHealth Urgent Care, a leading and rapidly expanding urgent care company, and Novant Health, a prominent integrated healthcare network across four states, have announced an exclusive partnership to establish a wide-reaching network of urgent care centers throughout North Carolina. This collaboration between Novant Health Gohealth Urgent Care will initially focus on launching at least 15 centers in the Charlotte and Winston-Salem areas. The core mission of these Novant Health GoHealth Urgent Care facilities is to provide communities with seamless access to superior, patient-centered healthcare services.

Todd Latz, CEO of GoHealth Urgent Care, expressed enthusiasm about the partnership, stating, “This exciting collaboration between Novant Health and GoHealth Urgent Care merges Novant Health’s long-standing reputation for exceptional care with our forward-thinking, patient-centric approach to urgent care. Together, as Novant Health GoHealth Urgent Care, we are committed to delivering more personalized and interconnected care experiences. This includes integrated electronic health records and user-friendly online tools for check-in and pre-registration. Moreover, our patients will benefit from expedited access to Novant Health specialists and other esteemed healthcare providers within the Charlotte and Winston-Salem regions when specialist care is necessary.”

The first Novant Health GoHealth Urgent Care centers are slated to open in Winston-Salem in early 2019, introducing state-of-the-art facilities designed for patient comfort and efficiency. Following this initial launch, a series of new and renovated centers will be rolled out across the greater Charlotte area over the subsequent 12 to 18 months, further solidifying the Novant Health GoHealth Urgent Care presence. The partnership aims for continued expansion into 2020 and beyond, ensuring broader access to Novant Health GoHealth Urgent Care services. During this transition, select existing Novant Health urgent care clinics will remain operational, ensuring uninterrupted patient care.

Carl Armato, president and CEO of Novant Health, highlighted the strategic rationale behind the partnership: “Novant Health’s decision to extend our services through Novant Health GoHealth Urgent Care stems from our ongoing dedication to providing accessible, affordable, and convenient quality care. This innovative, consumer-driven healthcare model, Novant Health GoHealth Urgent Care, will enable us to reach a greater number of patients and more effectively address their healthcare needs within their own communities, whether they are at home, work, or engaging in leisure activities.”

Novant Health GoHealth Urgent Care centers are designed to offer an exceptional patient experience, serving as a convenient and cost-effective alternative to emergency rooms for after-hours care and immediate medical needs. Novant Health GoHealth Urgent Care will cater to a wide spectrum of common illnesses and non-life-threatening injuries, including colds, flu, fevers, asthma, allergies, minor lacerations, cuts, burns, urinary tract infections, sports injuries, fractures, sprains, and strains. Patients seeking treatment at Novant Health GoHealth Urgent Care centers will have the option to conveniently check-in online or simply walk in for prompt and compassionate service. Each Novant Health GoHealth Urgent Care location will be equipped with on-site laboratory and X-ray services, streamlining diagnosis and treatment. Existing Novant Health patients who choose Novant Health GoHealth Urgent Care will benefit from a seamlessly integrated electronic health record system, providing full access to Novant Health’s MyChart patient portal, consistent with the broader Novant Health network. Novant Health GoHealth Urgent Care will accept a wide range of commercial insurance plans, as well as Medicare and Medicaid, ensuring broad accessibility to care.

About GoHealth Urgent Care

GoHealth Urgent Care is recognized as one of the fastest-growing and largest urgent care providers in the United States. GoHealth Urgent Care is dedicated to delivering unparalleled healthcare experiences characterized by ease, personalization, and connectivity, achieved through strategic partnerships with leading health systems and community engagement. GoHealth Urgent Care currently operates approximately 100 urgent care centers across key metropolitan areas, including New York, Portland (Oregon)-Vancouver (Washington), San Francisco Bay Area, Hartford and Southeastern Connecticut, St. Louis and Springfield (Missouri), and Oklahoma City (Oklahoma). GoHealth Urgent Care operates as a d/b/a of Access Clinical Partners, LLC, a portfolio company of TPG Growth, the middle market and growth equity platform of TPG, which manages assets exceeding $94 billion. For further details, please visit www.gohealthUC.com.

About Novant Health

Novant Health is an integrated healthcare network encompassing physician clinics, outpatient facilities, and hospitals, committed to delivering a cohesive and convenient healthcare journey to communities in Virginia, North and South Carolina, and Georgia. Recognized by Becker’s Hospital Review in 2017 as one of the nation’s top 150 healthcare workplaces, the Novant Health network comprises over 1,500 physicians and more than 28,000 employees. They provide care across over 580 locations, including 15 medical centers and numerous outpatient facilities and physician clinics. In 2017, Novant Health contributed over $794 million in community benefit, encompassing financial aid and diverse services. For more information, please visit the official website at NovantHealth.org. Stay connected with Novant Health on Twitter and Facebook.

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