Samsung Care+ offers extensive protection for your Samsung devices, combining insurance and a service contract to safeguard against life’s unexpected mishaps. Whether you’re prone to accidents or simply want peace of mind, Samsung Care+ provides various coverage options to suit your needs.
What Does Samsung Care+ Cover?
Samsung Care+ with Loss and Theft is a comprehensive plan designed to protect your device from a range of issues. This plan incorporates both insurance coverage and a service contract, ensuring robust protection. The insurance component of Samsung Care+ is underwritten by Technology Insurance Company, Inc., a reputable insurer. Servify (US) Inc., a licensed agent, administers the insurance plan, ensuring smooth claims processing and customer support. It’s important to note that in California, the insurance plan administration is handled by Servify d/b/a Servify Device Insurance Solutions.
The service contract aspect of Samsung Care+ is provided by Northcoast Warranty Services, Inc. in most states, except for Florida. In Florida, Technology Insurance Company itself is the obligated party for the service contract. Servify also administers this service contract, providing a unified point of contact for all aspects of your Samsung Care+ coverage.
Benefits of Samsung Care+
Samsung Care+ offers a range of benefits designed to minimize disruption and cost when device issues arise. One notable advantage is the potential availability of same-day screen repairs for eligible devices in select locations. However, it’s important to remember that repair options are subject to several factors, including claim approval time, parts and technician availability, and your location. For cracked screen repairs, Samsung Care+ with Theft and Loss offers repairs at $0 per claim, while standard Care+ plans have a service fee of $29 per claim. Always refer to your specific terms and conditions for complete coverage details.
Furthermore, Samsung Care+ provides unlimited accidental damage from handling coverage. This means you’re protected against drops, spills, and other accidental damages that can occur in daily use. While some restrictions and eligibility changes may apply, this unlimited coverage offers significant reassurance. Battery repair is also included without limit, subject to a diagnostic test confirming the battery capacity is at or below 79%. Additionally, Samsung Care+ offers unlimited claims for mechanical failures, ensuring your device is protected against manufacturing defects and operational issues. Again, it’s crucial to review your plan’s terms and conditions for the full scope of coverage.
Deductibles and Device Replacement
Samsung Care+ plans involve a deductible ranging from $99 to $199, depending on your specific device model. This deductible applies to claims made under the plan. In the event of a claim, fulfillment may involve receiving a new or refurbished product. If the exact make and model of your device is unavailable, a comparable model will be provided as a replacement. For complete details regarding deductibles, replacement procedures, and other specifics, always consult the terms and conditions of your Samsung Care+ plan.
Samsung Care+ offers a valuable safety net for your Samsung devices, providing peace of mind and financial protection against unexpected damages, losses, and malfunctions. By understanding the coverage details and benefits, you can make an informed decision about whether Samsung Care+ is the right choice for your needs.
