LAFAYETTE, La.–Southstar Urgent Care, a prominent urgent care service provider in Louisiana, has announced a significant leadership transition alongside its impressive growth trajectory. Backed by Shore Capital Partners, a leading healthcare private equity firm, SouthStar Urgent Care has appointed Laura Miller as its new President and Chief Operating Officer. This strategic move, endorsed by the Board of Directors, became effective in the spring of 2019. Clayt Hulin, the former Chief Executive Officer, will continue to contribute to SouthStar Urgent Care’s vision in the role of Executive Advisor.
Laura Miller’s appointment follows her joining SouthStar Urgent Care in November 2018 as Chief Operating Officer. She brings a wealth of experience, boasting over two decades in executive healthcare leadership roles across public, private, and private equity-supported organizations. Her previous affiliations include notable names like Vermilion, Roche, and LabCorp, where she honed her expertise in commercial operations, operational excellence, growth strategies, and strategic planning. These skills are expected to be instrumental in enhancing patient relationships and driving SouthStar Urgent Care’s continued success.
Clayt Hulin, reflecting on the transition, stated, “Since establishing Hulin Health / SouthStar Urgent Care, my vision was to eventually entrust the leadership to a team equally dedicated to our customers and team members. That moment has arrived. I have complete faith in Laura and our senior leadership team to guide Hulin Health / SouthStar Urgent Care forward, solidifying its position as the preferred urgent care destination in the South. This decision, while not easy, comes after careful consideration and a sense of perfect timing for this transition. I am enthusiastic about the future under this new leadership.”
Laura Miller expressed her enthusiasm, saying, “I am honored to assume this expanded role at SouthStar Urgent Care. Clayt and Suzette Hulin have cultivated an exceptional culture and company over the past eight years, establishing a strong foundation for future expansion. I am confident in our ability to continue transforming healthcare delivery, community by community.”
In addition to Laura Miller’s promotion, SouthStar Urgent Care announced several other key personnel advancements:
- Frank Garber has been promoted to Medical Operations Officer.
- Emily Arceneaux is now Senior Vice President of Operations.
- Jessilyn David has been appointed Vice President of Marketing and Customer Experience.
- Lindsey Fontenot is the new Senior Director of Operations.
- Ashley Breaux has been promoted to Controller.
- Renee Berard has joined the team as Vice President of Organizational Effectiveness.
SouthStar Urgent Care has experienced remarkable growth, expanding from three clinics to ten within the last year, including one acquisition. The company projects operating 19 clinics by the close of 2019 and aims to launch an additional 18 clinics in 2020. SouthStar Urgent Care prides itself on delivering superior care and exceptional customer service, reflected in its consistent 95% net promoter score and positive patient feedback. Currently, SouthStar Urgent Care operates clinics in New Iberia, Lafayette, Abbeville, Eunice, Opelousas, Marksville, Youngsville, Oakdale, and Ville Platte, Louisiana. Further expansion in 2019 will extend their reach to nine more Louisiana markets, including Bastrop, Minden, Gramercy, Winnsboro, Springhill, Many, Slidell, Farmerville, and Vidalia. This expansion is anticipated to generate over 120 job opportunities within the state. SouthStar’s commitment to patient-centered care and team member development distinguishes it within the healthcare sector. Founded by Louisiana natives Clayt and Suzette Hulin, the company’s Southern Hospitality approach fosters strong patient loyalty and advocacy, embodying a “For Louisiana, By Louisiana” ethos.
About Hulin Health
Hulin Health, LLC, the parent company of SouthStar Urgent Care, was established in 2011. It is recognized as a leading urgent care provider in Louisiana, acclaimed for its nationally recognized, award-winning customer service. SouthStar Urgent Care is dedicated to transforming healthcare delivery through a focus on patient care and team culture. The clinics offer a broad spectrum of services, from allergy treatments to on-site X-rays, flu care to stitches, and sports physicals, catering to patients of all ages seven days a week.
About Shore Capital Partners
Shore Capital Partners, headquartered in Chicago, is a private equity firm specializing in microcap healthcare and food & beverage sector investments. Shore Capital provides management teams with capital, business development expertise, and industry insights to accelerate growth, facilitate acquisitions, and enhance shareholder value. The firm targets established private companies with strong management, consistent cash flow, and substantial growth potential, both organically and through industry consolidation. Shore Capital manages over $1 billion in equity capital across various investment vehicles. Additional information is available at www.shorecp.com.
For further details, please contact SouthStar Urgent Care at [email protected].
